FAQs

How do i make an order?

To place an order simply join the ‘keepsake waiting list’. You will be contacted when you have reached the top of the queue.

What clothing can be used?

Most materials can be used to make your special keepsake, in my experience i find the best materials to use are: Jersey, Cotton, Linen and Knitwear. Materials such as denim and leather wouldn’t be recommended. If you have any materials you are concerned or unsure about please contact me before sending and I will be happy to assist.

How many items are needed for each keepsake?

The keepsake memory bear requires 1-4 items of adult clothing (depending on desired look)

The Keepsake babygrow bear requires 6-8 items of baby grows or baby clothing, if very small newborn or premature i would recommend 9-10 items of clothing.

The keepsake elephant requires 1-3 items of adult clothing and 6-7 items of baby clothing, again very small baby clothing would require 8-9 items.

The weighted keepsake bunny and bear both require 6-8 items of baby grows or baby clothing, again if newborn sizing more items are needed.

The shirt cushion requires 1 shirt, blouse, polo, dressing gown.

The patchwork cushion requires 1-3 items of adult clothing and 7-8 items of baby clothing.

Can keepsakes be personalised?

Yes, all standard sized keepsakes i offer come with the option to add personalisation. Smaller sized keepsakes do not have the option to add personalisation.

How many letters can you fit on each foot pad?

I can fit up to 8 letters on each line and up to 3 lines on each foot pad.

Is there a limit to the amount of keepsakes that can be purchased at one time?

There is no limit to how many keepsakes you can order at one time. However depending on the number of items purchased the turn around time frame will be extended.

How long do the keepsakes take to be made?

The turn around time is 6-8 weeks, this time is provided as i feel it is important to pay extra detail to each keepsake i make and would never rush making any of my creations.

However you may receive your item sooner than this time frame.

Will i get charged taxes upon receiving my order?

We are based in the UK, so if you live in another country you may be charged taxes and duties where tax is payable upon delivery. You are responsible for paying the relevant duty on the item and this is NOT included in the final price. All custom fees and duties are the responsibility of the customer.

Can accessories be added to the keepsakes?

Yes, if provided accessories such as bows, tutus and cardigans can be added to the keepsake. These should be sent with the clothing.